Our guarantees
As a licensed and regulated broker, Gapflix Trade constantly strives for the highest quality of services. Our clients are entitled to deposit insurance, comprehensive support and prompt resolution of all issues.
About the International Financial Commission (FinaCom)
The International Financial Commission is an alternative dispute resolution center established to protect the interests of individual traders. It promotes transparency, integrity, and client education.
Membership with FinaCom is an honor reserved for companies that constantly and faithfully adhere to these principles. Gapflix Trade joined the Commission on February 22, 2016.
Legal Aid
Gapflix Trade clients are entitled to free legal assistance with any disputes they may raise with the broker.
Compensation
Should any wrongdoing be proven on the part of the broker, a trader is eligible to receive up to €20,000 in compensation.
Verifiable Quotes
All market prices quoted on the Gapflix Trade platform are third-party verified. The data can be accessed at all times so the trader can ensure they are getting the best trade execution.
Contacts:
Financial Commission
[email protected]Gapflix Trade
[email protected]How to Contact FinaCom
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First, make sure you’ve described the issue to the broker. You can do so by contacting the Gapflix Trade Client Relations Department in writing. We’ll do our absolute best to get back to you within 24 hours of receiving your message.
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If you are not fully satisfied with the solution proposed by our specialist or the problem is not resolved within 14 days, you have the right to file a formal complaint with the Financial Commission.
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You can describe the problem on the regulator's site or download a request form in pdf and submit the completed file via the designated FinaCom email.
This Website is owned and operated by Sale do Global LLC, registered address: First Floor, First St. Vincent Bank Ltd Building, P.O. Box 1574, James Street, Kingstown, St. Vincent & the Grenadines. The company's activities are fully licensed in accordance with the legislation of the country of registration. Partner companies: VISEPOINT LIMITED (registration number C 94716, registration address: 54, Immakulata, Triq il-Mina ta’ Hompesch, ZABBAR ZBR 9016) and MARTIQUE LIMITED (registration number HE 43318, registration address Loutrakiou, 5 Chara Venezia Building, 1st floor, office 101, Strovolos, 2027, Nicosia, Cyprus). Companies provide content production services and provide operational management of business processes.